COVID-19 PRECAUTIONS Although the government has opened up a lot of the country with effect from the 19th July 2021, here at Abbey Guest House we will continue to follow the previous guidelines. A HSE inspector from the local District Council (the Vale of White Horse) visited the premises on the 14th July 2021 to carry out a COVID-19 secure ’spot check’, and I was delighted to learn that we are following all the correct procedures and taking all the recommended precautions. I therefore feel confident that we will continue to offer a safe place for everyone to stay – including guests that are clinically extremely vulnerable. I feel that the health and safety of our guests, along with my staff and myself, needs to be paramount and so we will continue to ask guests to do things like wearing a face covering whilst in the communal areas. This also means that we will continue with our restricted breakfast service and no longer offer the cold buffet, but our very fulsome and now ‘pre-ordered’ cooked breakfast will be served to our guests on a tray at the table. Terry Boswell (Mrs) - Proprietor

COVID-19 PRECAUTIONS Although the government has opened up a lot of the country with effect from the 19th July 2021, here at Abbey Guest House we will continue to follow the previous guidelines. A HSE inspector from the local District Council (the Vale of White Horse) visited the premises on the 14th July 2021 to carry out a COVID-19 secure ’spot check’, and I was delighted to learn that we are following all the correct procedures and taking all the recommended precautions. I therefore feel confident that we will continue to offer a safe place for everyone to stay – including guests that are clinically extremely vulnerable. I feel that the health and safety of our guests, along with my staff and myself, needs to be paramount and so we will continue to ask guests to do things like wearing a face covering whilst in the communal areas. This also means that we will continue with our restricted breakfast service and no longer offer the cold buffet, but our very fulsome and now ‘pre-ordered’ cooked breakfast will be served to our guests on a tray at the table. Terry Boswell (Mrs) - Proprietor

7 – Communication

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Tel/Ansaphone: +44(0)1235 537020
Mobile: +44(0)7976 627252

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7 – Communication

Guests are met individually and given an escorted tour of their bedroom and the shared facilities

Language and Paperwork

English is used throughout and we can accept, email, handwriting, type.

Paperwork

All paperwork is presented to guests on a clipboard to aid handling.

A paper pad and pen is always to hand for guests who prefer to avoid speech.

Land / Mobile / Cell ‘Phones

All mobile (cellular) phone services can be received in all rooms including EE (T-Mobile, Asda), O2 (Tesco), Vodaphone and 3.

Important or emergency calls can be dialled on behalf of guests on the business landline.

Internet Access, WIFI and Skype

FREE WIFI internet access is available in all rooms. Guest’s PC in the lounge, operating on ‘Windows 7’ with Skype , and Open Office (version 4.1.1) installed. A headset is provided. For hygiene reasons guests may prefer to use their own.

Pictograms

Pictograms are used on: exit routes, portable hearing induction loops, microwave use, breakfast selection, reception / payments and identifying grouped types of visitor information like bus timetables, places to eat, Abingdon attractions and tourism leaflets for the wider region.

Braille

Braille is used on switches in Rooms 1 and 3 and to identify all cereals in breakfast room.

Additional Braille labels can be requested, in advance, as we have a Braille label printer

Raised / Engraved Lettering / Numerals

House number 136 – engraved into slate on the left car park entrance pillar
Raised brass numerals on wooden block on left of front door.
Raised brass numerals on white bedroom doors.

Proprietor: Mrs Terry Boswell
Abbey Guest House,
136 Oxford Road,
Abingdon-on-Thames,
Oxfordshire,
OX14 2AG

Tel/Ansaphone: +44(0)1235 537020
Mobile: +44(0)7976 627252

Email: info@abbeyguest.uk
Text Relay Dial 18001 before number

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