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Tel/Ansaphone: +44(0)1235 537020
Mobile: +44(0)7976 627252

Wheelchair accessibility at Abbey Guest House where there is a dedicated Blue Badge parking space.Here we explain our accessibility, including Access Statement and Contact Us options if you wish to discuss anything. If we can help in any way with your access requirements, we will do our best – and a bit more – to make it happen; ensuring you the best possible, accessible, stay at Abbey Guest House.

I look forward to answering any questions you may have.

Terry Boswell (Mrs), Proprietor

After winning numerous awards for “Access & Inclusivity” over the recent years, in October 2017 Terry was invited to speak on Radio Oxford supporting Tim Gardiner – the Chairman of ‘Tourism for All’. Tim was speaking about the launch of TfA’s new campaign “Tourism is for Everybody”. As someone who is very keen to ensure that “everybody” is welcome at the Abbey Guest House in Abingdon-on-Thames, it was quite fitting for Terry to be able to speak a little about this and also about other accessibility issues. If you would like to listen to the full broadcast then please click on the link below:


Summary and Full Access Statement – updated to 2nd June 2015

  1. Business Ethos, Summary and List of auxiliary Aids
  2. Car Park to Front Door and Reception
  3. Physical Layout and Floor Plans
  4. Guest Rooms and Shared Facilities
  5. Detailed information about the ‘Easy Access’, ‘Family Accessible’ and ‘Allergy Friendly’ Rooms
  6. Diet, Allergy, Sensory, Mobility and Medical Issues
  7. Communications
  8. Emergencies / Exit / Assistance
  9. Locating Us and Getting Here
  10. Nearest Shops and Pubs
  11. Transport Options
  12.  Information and Formats
  13.  Future Plans

Wheelchair user demonstrating the accessibility of the rooms at Abbey Guest HouseDownloads for Abbey Guest House, Abingdon

Please choose your preferred format or ask if you require a different format.

FREE Adobe Reader software for reading PDF files

WORD 2003 format

  1. 12 point Arial – Summary and Full Access Statement – includes both Floor Plans (Word)
  2. Large Print Version – Summary and Full Access Statement – includes both Floor Plans (Word)

Default is set at 12 point Arial in the first option and 16 point Arial in the second, but after downloading, you can edit either document to meet your requirements using MS WORD or Open Office.

HTML format

  1. 12 point Arial – Summary and Full Access Statement – includes both Floor Plans (HTML)
  2. 16 point Arial – Summary and Full Access Statement – includes both Floor Plans (HTML)


Braille can be produced directly from these downloads, through your preferred Transcription service. We can obtain Braille copies, within a few days, through the Oxford Association for the Blind. We do not keep Braille copies in stock as Abbey Guest House information is updated frequently and demand is currently too low for this to be viable.

National Accessible Scheme

Logos for four categories of accessibilityWe have been accessed within the English Tourism grading system.
We meet the criteria for:

  • Hearing Impaired and Deaf People 1
  • Visually Impaired and Blind People 1

Physically we meet criteria for:

  • Older and Less Mobile Guests
  • Part Time Wheelchair Users
  • (From 2015) Independent Wheelchair UsersAccessibility symbol for independent wheelchair access



Brief History of Developing Accessibility at Abbey Guest House

Abbey Guest House is a small B&B Guest House converted, since 2006, from a private house built in the 1970’s. Since then it has, in stages, become one of the most accessible small B&B’s in the country. Winning many Awards 2004 – 2012, gaining National Accessible Scheme ‘standards’ in 2007, 2009 and 2015 and most importantly, increasing complimentary reviews from disabled guests, from across the Globe.

We have actively sought to remove unnecessary physical, sensory and cognitive barriers to access here at Abbey Guest House wherever possible. We initially sought professional access advice and made observations of how others seem to get it right or not (!). We now have on-going support from our local, highly experienced, Access Advisor and work to the Social Model of Disability and principles of Inclusive Design.

Guests Know Best about Their Own Access Requirements

We would never dare to use terms like ‘fully accessible’ or ‘suitable for…’. We recognise ‘Accessibility’ is always a personal issue. Therefore we try and provide the means for you to make an assessment about Abbey Guest House and immediate local area for yourself. We will answer any questions factually and honestly towards helping you reach that all important decision.

Feel free to Contact Us

We always engage with every guest; before, during and after their stay and welcome guests insight into all those unnecessary barriers that impact them personally. We hope then to reduce, or remove altogether, those annoying barriers to an enjoyable stay for you, either prior to your arrival, during your stay or at least by the time you next return…

Access Philosophy at Abbey Guest House

Proprietor, Mrs Terry Boswell, explains her Access Philosophy in response to a very complementary on-line review (Trip Advisor) from a guest who made a visit to Abbey Guest House:

“We feel honoured to receive these comments as we do like to try and make all our guests feel special. Crucial to that is recognising people are all different and we all face barriers of some sort and extent in our everyday lives. Some of us may require access for our wheelchair; others have issues with diet or perhaps hearing, sight or cognitive issues. We all require dignity and respect, including of our beliefs

Here at Abbey Guest House, we try and discover what commonplace barriers effect people generally and greatly value individual guests insights into their requirements before, during and after their stay with us. This way we can implement solutions for removing or lessening the slightly annoying to the impossible total barriers we can each face.

We are so pleased when our guests recognise these efforts and, if the result is making some feel even more special, then we will plead guilty to intent as charged! “

Guests Comments

Repeated here is what Jay and Dick wrote after their visit to Abbey Guest House staying in the ‘Easy Access’ Room 1. Proprietor Terry Boswell’s reply about her Access Philosophy is above.

“A Warm Welcome for Wheelchair Users.”

On a business trip to Oxford we stayed at the Abbey Guest House in Abingdon. The Abbey was chosen primarily due to the special facilities for wheelchair users. It is a sad fact that in the UK, such facilities are deemed ‘special’ rather than standard. However, at the Abbey Guest House wheelchair facilities are standard and users are welcome to the point where it is possible to feel ‘special’ in the best meaning of the word. Terry Boswell and her husband must surely be two of the most helpful and welcoming of hosts. I must also add that Terry can also cater for vegetarians. Next time I visit Oxford I know I won’t hesitate to book into the Abbey Guest House.

Jay and Dick
Comments posted on-line at Trip Advisor on 21st November 2011.
Read more…

Gold Award from Tourism Southeast 2009

Abbey Guest House won Access For All GOLD award with Tourism South East in 2009.


Contact Us …..

Proprietor: Mrs Terry Boswell
Abbey Guest House,
136 Oxford Road,
OX14 2AG

Tel/Ansaphone: +44(0)1235 537020
Mobile: +44(0)7976 627252

Text Relay Dial 18001 before number

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